LALIBERTÉ, Maude; CASGRAIN, Lynne; VOLESKY, Karena D. Handling Complaints: Considerations for Prioritizing Complaints. Canadian Journal of Bioethics / Revue canadienne de bioéthique, [S. l.], v. 5, n. 3, p. 43–47, 2022. DOI: 10.7202/1092955ar. Disponível em: https://cjb-rcb.ca/index.php/cjb-rcb/article/view/442. Acesso em: 2 apr. 2025.