Laliberté, M., J. Brisson, M.-E. Lemoine, J.-P. Payment, and E. Blackburn. “Complaints Commissioners’ Assistance Function: System Navigator or Queue Jumper?”. Canadian Journal of Bioethics / Revue Canadienne De bioéthique, vol. 5, no. 3, Oct. 2022, pp. 52-55, doi:10.7202/1092957ar.